So updating the driver may resolve the problem. If the scanner driver is having problem, the scanner cannot scan correctly. Why does Windows 10 not recognize my scanner? Examine the cables themselves for signs of damage that may prevent them from working properly. Check the USB and AC adapter cords and all connections to make sure they’re tight and secure. One simple reason your computer may not detect the scanner is a loose connection. Why isn’t my wireless scanner connecting to my computer? Unplug any other devices, particularly scanning devices, that may be causing a conflict with the scanner. ... If you’re connecting the scanner to a USB hub, connect it to a port attached directly to the motherboard instead. Wait for it to find nearby scanners, then choose the one you want to use, and select Add device.Ĭheck the cable between the scanner and your computer is firmly plugged in at both ends. Select Start > Settings > Devices > Printers & scanners or use the following button. How do I get my wireless printer to scan to my computer? In the new screen uncheck the Automatically start Scan to Computer. In the new screen click on “manage scan to computer” On your desktop double-click the printer icon. You can disable this by deactivating the scan to computer feature. While you check that out and if it doesn’t work, try the below steps: How do I fix scan to computer no longer activated? Start the Windows Image Acquisition Service. Try Uninstalling and reinstalling the scanner.Ĭonnection Problem between Computer and HP Scanner. When a scanner is offline it means that (where the app gets most of its audio from) isn’t currently receiving audio from the person that volunteered to provide it for the scanner feed you’re looking at (a volunteer uses their real scanner and a computer to send their scanner’s audio to Broadcastify.
Get the latest printer drivers from the manufacturer’s website. For some models, manufacturer might not release Windows 10 driver. You can go to your scanner’s manufacturer’s website to download the latest Windows 10 driver.